Terms of service

Overview

This website is operated by Jona GbR. Throughout the site, the terms “we”, “us” and “our” refer to Jona GbR. By visiting our site and/or purchasing something from us, you agree to be bound by these Terms of Service.

Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose.

Products and Pricing

We reserve the right to modify or discontinue products at any time without notice. Prices are subject to change without notice.

We are not liable for any price changes, suspension, or discontinuation of products.

Orders

We reserve the right to refuse or cancel any order for any reason, including limitations on quantities, inaccuracies in product or pricing information, or suspected fraud.

An order is only considered accepted once it has been confirmed and dispatched.

Payment

All payments must be completed at checkout using the available payment methods on our store. Orders will not be processed until payment has been received in full.

Shipping

Delivery times are estimates and may vary depending on destination and carrier delays. We are not responsible for delays caused by shipping providers or customs processes.

Risk of loss passes to the customer upon delivery of the parcel.

Full shipping details are available in our Shipping Policy.

Returns and Right of Withdrawal

Customers within the European Union have the right to withdraw from their purchase within 14 days of receiving the goods without giving any reason.

Full details regarding returns, refunds, eligibility conditions, and the withdrawal process are available in our Return & Refund Policy.

Cancellations

Orders may be cancelled before they have been fulfilled. Once an order has been fulfilled or dispatched, cancellation is no longer possible.

Full details regarding cancellations are available in our Return & Refund Policy.

Liability

We are not liable for indirect, incidental, or consequential damages arising from the use of our products or website, except where required by applicable law.