Contact information
Thank you for shopping with Jae Activewear.
For the fastest assistance, please log in to your account and manage your orders directly through our self-service customer portal:
https://account.jaeactivewear.com
Through your account, you can:
- View your order status
- Track shipments
- Request returns
- Request cancellations (before fulfilment)
- Access your order history
If you require additional assistance, please contact us by email:
Please include your order number in all correspondence relating to an existing order.
Business Information
Jona GbR
Alt-Moabit 80
10555 Berlin
Germany
Email: contact@jaeactivewear.com
We aim to respond to all enquiries within 2 business days.
Please note that response times may be longer during weekends, public holidays, and periods of high demand.